An Alberta driver has advised World Information that Volkswagen Canada is being compelled to drive an “unsafe” car as a result of it doesn’t have sufficient provides.
Brandon Cruz purchased a model new 2022 VW Tiguan in November 2021. Just a few months again, he was on his approach down the freeway when he was hit by some flying gravel. A rock chip on his windshield shortly become a 9.
“Presently there are over 52 cracks within the windshield,” he stated.
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A Cochrane resident stated that it isn’t solely lovely to take a look at, however it’s also not protected to drive.
“The glare is simply too unhealthy. It turns into very tough to see.”
Cruz contacted each its dealership and the automaker to see what could possibly be finished, however stated they had been advised “nothing”. His destiny was nowhere else.
“I went to a number of totally different glass firms in Cochrane and Calgary. No person had the precise windshields themselves and none can be found in Canada,” he stated as he was advised.
Cruz stated he provided a number of options, however was denied every time.
“I requested VW for a loaner car, which they declined. So I requested for the fare they usually refused as nicely.
“I even went as far as to see if I may defer my fee, and put the fee cash in the direction of the rental they usually refused as nicely.”
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Provide chain disruptions have halted the supply of autos and substitute components around the globe.
VW Canada advised World Information it has additionally been affected.
“As a result of provide chain constraints affecting our trade, the stream of substitute components has been dramatically impacted, and we’re ready to back-order on this specific half,” it stated in an announcement.
“Since this specific case is because of an outdoor affect, slightly than a producing defect of any variety, rental car help will not be out there.
“This may be a matter finest addressed with the client’s insurance coverage supplier because it was a matter of street hazard that prompted the windshield chip.”
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Cruz stated he contacted his insurer, however determined to not go that route. He stated this might price him extra down the street, not just for leases however probably additionally in insurance coverage claims.
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“I do not suppose I needs to be out of pocket for a rental. For me to hire, it’ll be wherever from $1,400 to $1,600 a month. And proper now the windshield is on backorder so it’ll be 4 to 6 months may occur wherever.”
Cruz stated that provided that he is already paying $700 a month in automobile funds, that is an excessive amount of.
“One rental would run it over $2,000 per thirty days,” he defined.
VW stated it is any option to pace up windshield deliveries, however sadly there’s nothing extra it may do.
Cruz, who purchased two new VWs final yr, stated the automaker wants to maneuver ahead and handle its prospects — each by way of loyalty and security.
“I imagine it’s as much as automakers to ensure these components can be found to the general public to make sure these autos can keep on the street.”
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