Auto Membership Group Auto Insurance coverage Overview 2022


Professionals’ Clarification

  • Tons of Membership Advantages: Once you’re an AAA member, you get unique entry to every kind of member advantages, together with auto restore reductions, journey allowances, and on-line buying financial savings.
  • cellular software: Not all insurance coverage corporations have a cellular app, however Auto Membership has one that’s appropriate with each the iPhone and Android techniques.
  • Regional Protection: Auto Membership Group supplies providers in a wide range of areas by way of its regional corporations comparable to Auto Membership South Insurance coverage Firm and Auto Membership Insurance coverage Firm of Florida.

cons defined

  • Should be a member of AAA: You should be a member to purchase auto insurance coverage from Auto Membership Group.
  • Restricted Service Areas: Auto Membership is proscribed to only 14 states and Puerto Rico.
  • Poor Buyer Satisfaction: Auto Membership charges in J.D. Energy’s 2021 US Auto Insurance coverage Research as poor, with scores beneath common in a number of areas.


The Auto Membership Group is the second largest of AAA’s 25 golf equipment and is among the underwriters for AAA automobile insurance coverage. The American Car Affiliation (AAA) is among the hottest corporations right this moment for insurance coverage, banking, journey and lots of different providers.

Below AAA, Auto Membership Group provides automobile insurance coverage in 14 states and Puerto Rico. Along with the usual kinds of automobile insurance coverage, there may be additionally the choice of non-public damage safety and hole protection. Auto Membership additionally makes a speciality of extra specialised kinds of protection, comparable to full glass restore and customized and digital protection. Prospects may avail roadside help together with auto loans and auto buying providers.

AAA makes use of a number of corporations to underwrite its insurance coverage insurance policies, together with the Auto Membership Group.

Firm Overview

Auto Group is a member of AAA, the main insurance coverage firm in the USA right this moment with its nationwide headquarters in Heathrow, Florida. Based in 1902, the AAA started with simply 1,500 members. By 1940, membership had grown to 1 million members, with 60 million members by 2019.

AAA’s membership includes 25% of American households. Greater than 28% of passenger autos in North America belong to AAA members and its roadside help applications serve roughly 33 million motorists. It has 1.6 million property and casualty insurance coverage insurance policies in drive. Not all AAA members are insurance coverage prospects.

Auto Membership Group, a subsidiary of AAA, supplies automobile insurance coverage, monetary providers, journey help, and extra to greater than 9.8 million individuals. You should be an AAA member to buy auto insurance coverage and profit from its providers or be a part of on the time of buy.

Auto Membership Group is out there in 14 states and Puerto Rico: Colorado, Florida, Georgia, Illinois, Indiana, Iowa, Michigan, Minnesota, Nebraska, North Carolina, North Dakota, South Carolina, Tennessee, Wisconsin.

Protection Sort

Auto Membership insures all kinds of autos, together with bikes, RVs, campers and boats. For its auto insurance coverage, members have a spread of coverages to select from. Word that the kinds of protection might differ relying in your state of residence.

legal responsibility

If you’re discovered to be at fault for an accident, legal responsibility protection will assist pay for the bills. Bodily damage legal responsibility supplies compensation for bodily damage to passengers of one other car, whereas property harm legal responsibility covers bodily harm to the opposite car.

Private Harm Safety (PIP)

Private damage safety is also referred to as no-fault insurance coverage, which signifies that medical bills and misplaced wages are lined, no matter the reason for the accident.


Collision protection pays for property harm attributable to a car collision.


Complete protection handles damages associated to non-collision occasions, comparable to fireplace, theft, vandalism, and glass breakage.

medical cost

Medicare cost protection reimburses medical bills ensuing from an auto accident.

uninsured motorist

If you’re concerned in an accident with a driver who has little or no automobile insurance coverage, you might not obtain compensation on your loss. Nonetheless, uninsured and underinsured motorist protection accounts for this danger, offering extra safety if the opposite driver can not pay on your loss.

hole insurance coverage

Vehicles start to depreciate as quickly as you permit the lot, so in the event you whole your automobile, you might owe extra to your lender than the stability of your lease or mortgage. Additionally known as new automobile alternative protection, it’s a method to make sure that you’re not financially accountable for any distinction between your coverage protection and the remainder of the mortgage or lease.

Customized, digital or extra gear protection

When you’ve got a manufacturing facility improve to your car, Auto Membership provides customized, digital or extra gear protection. It supplies greater limits for sure non-factory put in objects hooked up to your car.

automobile rental protection

In case your car wants repairs for greater than 24 hours, automobile rental protection can pay on your automobile rental. This is applicable to any damages ensuing out of your collision or complete protection.

Low cost

There are a number of methods to avoid wasting on Auto Membership Group auto insurance coverage insurance policies.

participant low cost

  • AAA Membership Low cost: A reduction that rewards you based mostly on the variety of years you have been a member of AAA.
  • Paperless Low cost: Obtain and save your paperwork electronically. It’s important within the important planning.
  • Superior Buy Reductions: Lower your expenses to purchase your insurance coverage a number of days earlier than the beginning date.
  • Pay in full low cost: Get a reduction on paying your total premium inside seven days of the coverage coming into drive.
  • Computerized Cost Deduction: Lower your expenses by enrolling in Computerized Cost Deductions.
  • AAA Security Inspection Exemption: Save in case your car has handed an AAA security inspection.
  • AAAdrive Low cost: Get a reduction for letting them monitor your driving by way of your cellphone.
  • Multi-Product Low cost: Lower your expenses once you insure one thing else like a house with AAA.
  • Deductible Financial savings: Select the next deductible to save cash.

home/driver low cost

  • A number of automobile financial savings: Save once you guarantee you might have multiple car.
  • Schooling/Occupation Exemption: Relying in your degree of training and occupation.
  • New Younger Driver Low cost: On current insurance policies when a brand new younger driver beneath the age of 20 years is added to the coverage.
  • Good Scholar Low cost: For college kids sustaining a grade level common of B (3.0) or higher.
  • Scholar Away Low cost: Exemption when college students are staying at school and not using a car.
  • Pre-Insurance coverage Time period: Once you swap to AAA and there’s no missed protection together with your earlier provider.

car low cost

  • Car Security Low cost: For autos which have some manufacturing facility put in security gear.
  • Anti-theft low cost: For autos geared up with theft prevention or theft restoration gear.

cost choices

Billing choices embody cellphone, mail, and on-line funds. AAA’s Comfort Billing program lets you routinely renew your AAA membership from yr to yr utilizing the bank card on file. Equally you need to use Autopay on your insurance coverage protection as nicely.

Auto Membership covers many areas, and postal addresses and cellphone numbers for cost differ by area and different elements. On-line cost is easiest, but when that you must mail or name in cost, examine your regional AAA web site for the suitable contact data.

loss ratio

An organization’s loss ratio is a superb indicator of honest pricing. When an organization has a low loss ratio, it ought to provide decrease costs according to these financial savings. Auto Membership has a loss ratio of 63.55%, which is on par with the remainder of the trade.

different options

Along with your membership, you might have entry to AAA accepted auto restore amenities, in addition to AAA roadside help. Different advantages embody entry to particular itineraries by way of AAA Holidays, in addition to particular reductions and AAA {dollars} with greater than 2,000 retailers. AAA additionally provides free profession assist.

You should be a member to benefit from the particular advantages of AAA.

customer support

There are a number of departments to assist together with your auto membership coverage and AAA membership. Word that some contact numbers and hours of operation could also be region-specific, and you might must revisit in your space. In the event you’re undecided, name the quantity for brand new or current AAA subscription providers.

contact description hours
AAA New Membership Companies 1-800-JOIN-AAA (1-800-564-6222) Monday-Friday: 8 a.m. – 9 p.m. Saturday-Sunday: 8 a.m. to 4:30 p.m. Vacation timings differ
AAA Present Membership Companies 1-800-222-1134 Monday-Friday: 8 a.m. – 9 p.m. Saturday-Sunday: 8 a.m. to 4:30 p.m. Vacation timings differ
New Coverage/Request Citation 1-877-288-4546 Monday-Friday: 8:30 a.m. – 8 p.m. Saturday-Sunday: 9 a.m. – 5:30 p.m. Vacation occasions differ
coverage inquiry 1-800-891-4222 Monday-Friday: 8 a.m. – 8:00 p.m. Saturday-Sunday 9 a.m. – 2 p.m.
technical assist 1-877-736-7813 Monday-Friday: 8 a.m. – 6:30 p.m. Vacation hours differ
AAA roadside service 1-800-222-4357 24/7


monetary power score

Auto Membership’s AM Finest score displays monetary power and stability. The upper the score, the extra dependable the corporate will typically be in paying claims. Auto Membership has an A (Glorious) score, indicating that the corporate is financially sound and dependable.

satisfaction score

JD Energy is one other common score supplier that assesses insurers based mostly on buyer satisfaction. Its 2021 US Auto Insurance coverage Research solely consists of the auto membership in a number of areas. In Florida and the North Central area, the Auto Membership group took final place.

In JD Energy’s 2021 US Insurance coverage Digital Expertise Research, Auto Membership scored beneath common and ranked on the backside for each service and buying expertise.

criticism index

The Nationwide Affiliation of Insurance coverage Commissioners (NAIC) tracks the variety of buyer complaints that an insurance coverage firm receives annually and supplies a complaints index utilizing a baseline rating of 1.00 for all suppliers.

Auto Membership was nicely beneath the trade common for complaints in 2019 with an index of 0.29. Nonetheless, issues haven’t been going nicely for the corporate since then. In 2020, they obtained above common variety of complaints and their index was 1.79. In 2021, his index received worse and elevated to three.53. This implies they’re receiving much more complaints than common for an organization of their dimension.

account administration

Your Auto Membership account is out there on-line by way of AAA. That is the place you can also make adjustments to your coverage data, evaluation protection particulars, and file a declare. You can too contact an Auto Membership consultant for assist with questions or points.

Account administration has turn into a lot simpler with the addition of the AAA Cellular App. Not solely does it allow you to entry account data, but it surely additionally helps with 24/7 claims assist, roadside help, close by reductions and journey specials. It’s accessible for obtain from each the App Retailer and Google Play.

How Auto Membership Compares to Different Auto Insurance coverage Firms

Our inner 2021 research discovered that Auto Membership ranks eleventh within the nationwide market share rating amongst massive insurance coverage corporations. The typical price of automobile insurance coverage premiums from Auto Membership is $3,906 per yr, which locations it on the excessive finish of its rivals. It’s far dearer than USAA, Alpha, Aerie and Auto-Homeowners. Nonetheless, it’s cheaper than Mercury and CSAA insurance coverage.

last name

Auto Membership is a wonderful alternative if you wish to make the most of the numerous advantages that include AAA membership. Protection varies by area, however there are various native brokers accessible that will help you discover the appropriate safety for your loved ones. Nonetheless, whereas Auto Membership is financially sound, its buyer satisfaction scores have been lower than spectacular, because it obtained a poor rating by JD Energy and a excessive criticism index from NAIC in 2020 and 2021.


All of our evaluations of auto insurance coverage corporations are based mostly on in depth analysis and evaluation of every firm’s protection, customer support, pricing, years in enterprise, accreditation, and extra. To price Auto Membership Group and different suppliers, we developed an auto insurance coverage evaluation methodology that compares auto insurance coverage protection varieties, extra options, reductions, account administration and reported buyer experiences to provide us our customer support and strengths. To assist present perception into issues like that. every firm provide.

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