Meet the Railway Messiah Who Helps Individuals Discover What They Misplaced

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New Delhi:

Rakesh Sharma is named the savior in railways. Working because the Station Grasp on the New Delhi Railway Station, Mr. Sharma goes past his official duties of reuniting passengers with their misplaced baggage.

To this point he has helped 430 passengers find their misplaced baggage. Given the character of his job, it would not fall inside his purview, however Mr. Sharma sees it as a option to serve the individuals.

Rakesh Sharma hails from Gurdaspur, Punjab, and began his job within the Railways on the age of 24, however has been taking initiatives since April 2016 to assist individuals discover their misplaced belongings. In April that 12 months, he first joined in serving to a passenger. his misplaced belongings.

Talking to NDTV, Station Grasp Rakesh Sharma stated, “To this point, we now have traced the misplaced baggage of 432 passengers and introduced them again. When the porters carry us the bags left within the pantry automotive or the seats, we ask them for the coach quantity. Then we use both the Passenger Title Document (PNR) quantity or any ID card like Aadhaar or PAN to hint the passenger. That is how we ship their items.”

Except Mr. Sharma takes up this concern, the misplaced or misplaced baggage of the passengers can be deposited within the misplaced property workplace of the railway station. And the products will stay there till somebody comes to assert. However Rajesh Sharma actively hunts down the traveler whose baggage is lacking, whether or not Indian or international. And it’s not solely the PNR that he makes use of to trace the passenger, he additionally actively makes use of social media. For sure, his selflessness is incomes him a variety of fame.

Speaking concerning the impeccable service of Rakesh Sharma, one of many rail passengers, Udit Soumya stated, “I thank Mr. Rakesh Sharma, the station supervisor at NDLS, for bringing again my misplaced purse. I misplaced it once I was boarding the prepare on the cantonment. It was found by two porters. Hemraj and Shiv Charan. He handed it over to the station supervisor. And this gentleman has been actually sort. He contacted me instantly. He despatched me the pockets by way of Himachal Bhawan.

Nikunj Jain, a resident of Buddies House in IP Extension, was touring from Jaipur to New Delhi in December final 12 months when his trolley bag was modified. He reached Sharma ji with the bag of one other passenger and deposited it. Then Rakesh Sharma instantly noticed the cellular variety of the passenger by way of the main points of that PNR from which Nikunj’s baggage was modified. Nikunj says that Rakesh ji has returned the luggage of many individuals. It is all troublesome. However Rakesh ji finds out together with his dedication and exhausting work. Inside a day he returned his misplaced belongings.

In one other account, Santosh Kumar, a traveler shares his ideas throughout his journey from Patna to New Delhi in December final 12 months. He remembers that he was carrying a variety of baggage, and so a bag was left behind on the prepare. Rakesh Sharma returned his misplaced baggage in simply two hours. Satirically, a bag that was stolen from him has not been discovered from the platform until a 12 months in the past.

“I by no means thought that the Railways might act so shortly. One thing related occurred a couple of 12 months in the past when my belongings have been stolen. However I by no means discovered it. This time, I thank Rakesh Sharma, and I’m glad that Railways have officers like him who’re doing such job”, stated Santosh Kumar.

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