My Comfortable Expertise with MyChoize Self Drive Automotive Rental Service


MyChoize has a wide selection of automobiles from hatchback to MUV, in each MT and AT choices. I quickly acquired an Innova Crysta Diesel AT.

BHPian Akshaydandekar Just lately shared it with different fanatics.


With the onset of summer time holidays, my household from Bangalore determined to go to us in Might. This time, nevertheless, the youngsters have been adamant that they wished to go to the seaside.

One benefit of residing in Mumbai is the sheer alternative and accessibility to some spectacular seashores alongside the Konkan Coast, and therefore plans have been put in movement for a household seaside trip. Now, although, got here the following problem!

The full variety of passengers have been 4 adults and a couple of kids and there was no method in heaven or hell. My MY2019 Nexon ZXA+ was going to be sufficient. None of my mates have a 7-seater car that I might borrow, and that led me to search for a self-drive car.


Over the previous few years, there was an explosion of self-drive rental choices to select from. Zoom and Rev have been round for some time and new gamers are continuously leaping on the bandwagon.

Nonetheless, throughout my analysis, I discovered some horror tales about Zoom. From car standing to customer support has been slammed on varied assessment portals together with Google and therefore, Zoom was instantly dismissed. Since I used to be touring with a household consisting of two younger kids and a senior citizen, their security was paramount. Subsequently, the rental firm needed to instill confidence. Rev has a wide selection of automobiles, however I used to be on the lookout for an MUV with an automated transmission which they did not supply.

After doing somewhat extra analysis, I got here throughout MyChoize, the self-drive rental arm of Orix Infrastructure Pvt Ltd. Ltd., which has been within the company fleet house for years. In my earlier company stint, Orix was our company automotive rental firm and I’ve by no means had any points with their service or the standard of automobiles.


Reserving the correct automotive was an easy course of. Obtain the app, register your self, add the required paperwork (driving license / aadhar card) and your profile is verified!
(Please Word: The photograph ID and the deal with talked about on the driving force’s license should match. If not, there’s a separate verification course of).

They’ve a wide selection of automobiles in each MT and AT choices, from hatchbacks to MUVs. Inside 10 seconds of looking, I discovered precisely what I wished, an Innova Crysta Diesel AT!

Their fare construction is simple:

  • Fares price relying on the variety of kilometer/day (120/240/with limitless INR 13 per kilometer if the day by day restrict is exceeded).
  • Refundable safety deposit of INR 3,000.

I acquired in contact with MyChoize’s customer support staff to make clear among the questions I had and have by no means had such a horrible expertise. They’re courteous, skilled, educated, and supply all the required data for a fault. As soon as my queries have been resolved, instantly booked the Innova. The rental breakup was as follows:

  • Hire costs for two days 10 hours INR 10404.
  • FASTag costs INR 80.
  • Offsite Assortment Price (House Pickup) INR 300.
  • Low cost (Summer time Provide) INR 2080.
  • GST (14% SGST + 14% CGST) INR 2436.
  • Whole INR 11140.
  • Refundable Safety Deposit INR 3000.
  • Closing complete INR 14140.

Factors value noting:

  • 18% GST is relevant on FasTag toll deduction.
  • Gas is prefilled to a sure stage by MyChoize. As per the rental settlement, the automotive must be returned with the identical quantity of gasoline. no further gasoline crammed; The quantity is credited again to the client. If the automotive is returned with much less gasoline, the remaining gasoline price is deducted from the safety deposit together with service costs that are taxed.
  • If the automotive is returned in a grimy situation, there’s a further cleansing price which is deducted from the safety deposit.

Rental Settlement – Points:

As soon as the rental quantity was paid, the rental settlement was emailed to me. After studying the settlement, I discovered a number of contradictions all through the doc. Examples of those are listed under. After pointing these out to MyChoize, I acquired a name from MyChoize’s Mumbai regional supervisor Abhishek Jain, and offered the next clarification:

Offering Car on Hire: Level 5 The tenant just isn’t allowed to make use of/drive the car in extra of the pace restrict of 125 km/h as said in Annex A to the contract

Annex-A Schedule of Price: Driving at a pace exceeding the utmost pace of 80 km/h – First occasion >= 80 km/h. – INR 2500 + Govt. Penalty (if any) and expulsion from MYCHOIZE if it occurs once more within the subsequent reserving.

Clarification: All MyChoize automobiles have pace controllers restricted to 8kph, though there are certain to be points with the ECU mapping this to the automobiles. In such a scenario a pace of 125 kmph is allowed, nevertheless any challan issued for a site visitors violation attributable to over pace should be cleared by the tenant.

Fee Phrases: Tenant ought to have a sound bank card – I’ve paid by way of UPI. I used to be not knowledgeable that bank card is necessary.

Clarification: A bank card just isn’t required for reserving made by way of UPI.

Accidents (partial or complete) and car thefts:

Injury price as much as INR 6,000/- shall be deducted from the client’s advance safety deposit – the refundable safety deposit is INR 3000 solely.

Clarification: If the damages exceeds Rs.3000 which is the safety deposit, the stability quantity shall be recovered from the tenant. The point out of an advance safety deposit of INR 6000 was an error.

Pickup Expertise:

The pickup time I set was 7am at their company workplace in Marol. They’ve pickup facility at Bandra Kurla Advanced, CSIA and different locations. A few of these locations are served 24 hours a day and a few begin at 8 am (Ex: Bandra Kurla Advanced). House drop and pick-up can also be offered at a further price of INR 300 besides in Navi Mumbai and Thane.

After reaching the MyChoize centre, the phrases and circumstances have been signed rapidly. It was necessary to hold a photocopy of the identical residence proof and driver’s license as submitted for verification. The Innova was spic and span. The inside was cleaned completely like how you’ll get your automotive after the inside cleansing remedy at your car service heart. An entire walkaround was completed to pinpoint current dents and scratches with a MyChoize consultant. This was famous by me and the consultant by way of images and a video. Sharing some exterior footage for reference:

Take note of scratches.

Take note of scratches.

In case of any incident the consultant took the time to point out me Jack’s location and placement space. A duplicate of RC, PUC, Highway Tax and different paperwork offered. The formalities have been accomplished in lower than half-hour. Half tank diesel was additionally provided with the automotive.

Innova Crysta Diesel 2.8 V AT:

Sadly the Crysta handed to me didn’t have a navigation system. This was my first expertise driving a automotive greater than a Crysta or my Nexon. What shocked me most was how straightforward it was to get used to the scale and energy of the engine. In lower than quarter-hour driving from the MyChoize heart to my residence, I had a good quantity of expertise with the driving traits, engine energy and street modalities.

On the freeway, she was a pleasure to drive. Off its powerband, engine and automated gearbox mixture has by no means happy me, and touring in that’s enjoyable. The Crysta is a automotive that you would be able to drive for hours with none issues and the inside house and luxury have been wonderful. A superb mile stager besides! Getting hit by unhealthy roads and driving easy tarmac was exhilarating. Heavy automobiles have been overtaken with none ruckus. I additionally acquired to strive the Eco and Energy modes, which helped me lots throughout my travels. Total my thoughts is at peace!

Christa’s Return:

Since I opted for pickup from dwelling after my journey, the consultant arrived on the actual time I selected. The interiors and exteriors have been rapidly inspected to match the situation of the automotive. This was completed fully by way of their service utility. A fast affirmation and signing and reps have been going.

wrapping up:

My expertise with MyChoize was nice. Regardless of the issues within the service settlement, the staff took the time to clarify and articulate my considerations, the automotive was in high situation with spotlessly clear interiors, problem free {and professional} customer support and a variety of automobiles for all budgets . And they should make a really perfect self-drive accomplice.

I’ll undoubtedly be utilizing their companies once more when wanted with none doubt.

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