Sentry Auto Insurance coverage Assessment 2022


Professionals’ Clarification

  • 24/7/365 assist out there: Sentry supplies an internet portal the place clients can handle their account, pay payments and make claims and monitor them. This makes it simpler for purchasers to get assist once they want it.
  • Excessive AM Greatest ScoreSentry: Sentry has an A+ (Superior) score from AM Greatest, an organization that assesses the monetary stability of insurers. This excessive score is an indicator of Sentry’s monetary power.

cons defined

  • no free roadside help: Sentry doesn’t present complimentary roadside help. If a buyer requires roadside help similar to towing, gasoline supply, or flat tire help, this will probably be at an extra cost.
  • No on-line quote out there: Sentry doesn’t provide on-line quotes, which makes it troublesome to match costs from opponents.
  • No on-line software out there: Sentry doesn’t provide a chance to use or buy protection on-line. Potential clients ought to communicate to a consultant to acquire extra info or to use for a coverage.


Sentry Insurance coverage provides 401(ok) plans and insurance coverage protection for enterprise homeowners. Its merchandise embrace 401(ok) plans and life insurance coverage, enterprise auto, enterprise proprietor insurance policies, industrial property, basic legal responsibility, and staff’ compensation protection. Enterprise homeowners can select from a wide range of auto coverages, together with industrial auto insurance coverage, dealership auto protection, motor provider protection, bodily harm insurance coverage and non-trucking legal responsibility insurance coverage.

Firm Overview

Based in 1904 by members of the Wisconsin Retail {Hardware} Affiliation, Sentry supplies enterprise insurance coverage protection in all 50 US states. The corporate is headquartered in Stevens Level, Wisconsin.

Though Sentry started offering protection to the retail {hardware} business, it has advanced to supply choices for building firms, dealerships, manufacturing and course of, trucking, retailers and distributors.

Protection Kind

Whereas Sentry primarily provides industrial auto insurance coverage protection, private motorbike and non-standard auto protection can be found by its associate model, Dairyland.

industrial auto insurance coverage

Sentry provides industrial auto insurance coverage for enterprise homeowners whose workers drive as a part of their day-to-day enterprise actions. This protection protects autos which can be leased or owned for industrial use. Protection choices embrace collision, complete, and legal responsibility protection, however Sentry additionally works with firms to find out what different protection they might want.

industrial auto legal responsibility

Sentry’s industrial auto legal responsibility protection protects the corporate and its workers if a driver is discovered answerable for injuring somebody or inflicting property harm. Such a protection may additionally pay for courtroom and legal professional charges.

bodily harm insurance coverage

Sentry’s bodily harm insurance coverage helps cowl the automobile restore, alternative, or precise worth value of the automobile. There are various kinds of bodily harm insurance coverage, some protecting collision harm and others protecting non-collision harm. Physique harm insurance coverage covers the next protection:

  • Collision: Protection in case your automobile collides with one other automobile or overturns
  • Complete: Covers damages not attributable to collision with different autos
  • Specified danger protection: Covers perils that pose a risk, though the corporate doesn’t disclose which particular perils are coated

Sentry additionally provides rental reimbursement, hole protection, and towing protection, relying on the wants of the enterprise.

Non-Trucking Legal responsibility Insurance coverage

Sentry’s non-trucking legal responsibility insurance coverage covers autos when they’re in use for non-commercial functions, and its non-compulsory unloaded trucking protection protects drivers when they aren’t lifting hundreds. Its non-trucking legal responsibility protection can be transferable between leases.

Motor Truck Cargo Insurance coverage

Sentry’s motor truck cargo insurance coverage might cowl the next:

  • Injury as a consequence of mechanical reefer breakdown, particles elimination, and freight prices that can not be collected after an incident
  • cargo theft
  • Refrigerated vans and cargo that lose temperature as a consequence of sudden and unintentional mechanical failure or breakdown of refrigeration or heating tools

loss ratio

If an organization has a low loss ratio, it normally signifies that the corporate is financially sound. Sentry has a loss ratio of 56.9%, which is decrease than related firms.

As a result of they rank on the decrease finish of the loss ratio scale, it may be anticipated that Sentry provides decrease costs, which isn’t essentially the case. Sentry has a mean annual premium of $4,392, which is the second most costly common premium out of the 25 firms within the comparability.

different options

Sentry clients can file a declare 24/7 by the corporate’s on-line portal. Clients may also monitor and monitor their claims on-line.

customer support

Sentry supplies 24/7/356 customer support assist. To contact customer support, you may name 800-473-6879 or ship an electronic mail utilizing the shape on Sentry’s web site. Present clients can log in to their portal to handle their account, file claims or make funds.

buyer satisfaction

Usually, Sentry has acquired comparatively optimistic critiques from its clients. This makes it simple to succeed in a consultant through telephone or electronic mail, serving to clients get the assistance they want. Though customers respect Sentry’s broadly accessible customer support, Sentry has had few buyer complaints. Within the final three years, the corporate acquired 84 complaints.

satisfaction score

Sentry just isn’t ranked or rated by JD Energy, which makes it troublesome to find out the way it compares to opponents.

Nonetheless, it has one of the best score of A+ (Superior) AM out of a attainable A++. AM Greatest price insurers’ monetary power and stability on a letter-based scale; Excessive scores point out that the insurers are financially sound and pays the claims of the purchasers.

criticism index

The Nationwide Affiliation of Insurance coverage Commissioners (NAIC) Buyer Complaints Database is a precious instrument in case you are researching insurance coverage firms. NAIC collects client complaints about insurers and compares this information throughout the business. The business common criticism rating is 1.0, and Sentry has a rating of 0.68, which suggests the corporate has fewer complaints than common.

account administration

Sentry has an internet portal the place clients can handle their accounts, make claims and pay their payments. Clients may also communicate to Sentry’s representatives over the telephone or in individual.

How Sentry Compares to Different Auto Insurance coverage Corporations

Sentry does not provide quotes on-line, which makes it troublesome for potential clients to match their costs with these of different auto insurance coverage firms. That stated, for those who’re searching for comparatively cheap protection, Sentry is probably not your best choice.

closing name

If you’re out there for industrial auto insurance coverage, Sentry is usually a good choice. The corporate has been round for a very long time and has a powerful monetary repute. And with its particular business protection, Sentry can assist you get precisely what what you are promoting wants.

Sentry’s customer support permits clients to get help each time they want it, over the telephone or by an internet portal. And though the corporate does not provide an internet quote or an internet software, it is easy to attach with an agent.

Nonetheless, if buyer satisfaction is necessary to you, then Sentry most likely is not your best option. It has higher-than-average buyer complaints and could be an costly choice relying in your location.


All of our critiques of auto insurance coverage firms are primarily based on in depth analysis and evaluation of every firm’s protection, customer support, pricing, years in enterprise, accreditation, and extra. With the intention to price Sentry and different suppliers, we developed an auto insurance coverage evaluation methodology that compares auto insurance coverage protection sorts, further options, reductions, account administration and reported buyer experiences to offer us an perception into the customer support and high quality of every firm. It’d assist to supply perception into issues like strengths. Providing.

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