European carmaker Skoda Auto on Monday introduced plans to arrange 30 ‘compact workshops’ throughout India by this yr to supply well timed upkeep and servicing necessities to its prospects within the home market.
Skoda Auto India may also start operations in a couple of new markets with this service-first idea of the Compact Workshop, which is able to cater to current and potential prospects in new and rising markets, the corporate mentioned in a launch.
The corporate at the moment has over 170 buyer touchpoints together with gross sales and after gross sales amenities in over 100 cities throughout India
“Our journey of enhancing our quantity, enhancing buyer expertise and customer-centricity is crucial to our success in India. Now we have already launched a number of initiatives on this entrance, and let me announce the launch of the ‘Skoda Compact Workshop’. Zack Hollis, Model Director, Skoda Auto India, mentioned.
He added that Skoda goals to cater to the rising buyer base and be sure that they’ve a snug expertise with the model.
“2021 has been marked because the yr of development for the Skoda model in India. With the launch of the Kushaq (B phase SUV), our volumes have grown considerably and regardless of the difficult atmosphere, we’re certainly trying to make a profitable launch. I’ve managed to,” Hollis mentioned.
The carmaker mentioned these compact workshops will be capable of perform periodic upkeep companies and basic repairs, with some servicing capabilities together with inspection companies, alternative of coolant, brake oil, automated transmission fluid (ATF) and brake discs or pads. Huh. alternative, amongst others.
Other than this, prospects may avail different minor repairs comparable to alternative of bulbs, wiper blades, automobile detailing and equipment fitment, amongst others, which don’t require particular instruments, it mentioned.
Skoda mentioned that the most important works as per the client’s request shall be finished in the primary workshop, offering comfort and accessibility to the purchasers.
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